Gambling Managers
Plan, direct, or coordinate gambling operations in a casino. May formulate house rules.
Also Known As:
Casino Manager
Casino Operations Manager
Casino Shift Manager
Gaming Manager
Pit Manager
Shift Manager
Slot Manager
Slot Operations Manager
Table Games Manager
Table Games Shift Manager
Wages
Annual wages for Gambling Managers in United States
Job Outlook
Average
New job opportunities are likely in the future
United States
2033 Projected Employment
5,500
5% Change From 2023
Explore Gaming Managers video
Tasks you might complete in a day.
- Resolve customer complaints regarding problems, such as payout errors.
- Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
- Notify board attendants of table vacancies so that waiting patrons can play.
- Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
- Establish policies on issues, such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.
- Monitor credit extended to players.
- Prepare work schedules and station arrangements and keep attendance records.
- Explain and interpret house rules, such as game rules or betting limits.
- Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.
- Interview and hire workers.
- Train new workers or evaluate their performance.
- Set and maintain a bank and table limit for each game.
- Train new workers or evaluate their performance.
- Market or promote the casino to bring in business.
- Direct the compilation of summary sheets that show wager amounts and payoffs for races or events.
- Prepare work schedules and station arrangements and keep attendance records.
- Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
- Interview and hire workers.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Track supplies of money to tables and perform any required paperwork.
- Record, collect, or pay off bets, issuing receipts as necessary.
- Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
- Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.
Subject areas you may need to master.
- Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Design - Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
- Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Philosophy and Theology - Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
- Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
- Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
- Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Building and Construction - Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
- Biology - Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
- Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
- Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
- Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
- Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
- History and Archeology - Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
- Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
- Fine Arts - Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
- Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Physics - Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
- Foreign Language - Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Strengths you may need in this role.
- Operations Analysis - Figuring out what a product or service needs to be able to do.
- Instructing - Teaching people how to do something.
- Mathematics - Using math to solve problems.
- Writing - Writing things for co-workers or customers.
- Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.
- Science - Using scientific rules and strategies to solve problems.
- Persuasion - Talking people into changing their minds or their behavior.
- Active Learning - Figuring out how to use new ideas or things.
- Systems Analysis - Figuring out how a system should work and how changes in the future will affect it.
- Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.
- Operations Monitoring - Watching gauges, dials, or display screens to make sure a machine is working.
- Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.
- Management of Personnel Resources - Selecting and managing the best workers for a job.
- Installation - Installing equipment, machines, wiring, or computer programs.
- Management of Financial Resources - Making spending decisions and keeping track of what is spent.
- Systems Evaluation - Measuring how well a system is working and how to improve it.
- Service Orientation - Looking for ways to help people.
- Programming - Writing computer programs.
- Quality Control Analysis - Testing how well a product or service works.
- Operation and Control - Using equipment or systems.
- Repairing - Repairing machines or systems using the right tools.
- Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.
- Technology Design - Making equipment and technology useful for customers.
- Equipment Maintenance - Planning and doing the basic maintenance on equipment.
- Management of Material Resources - Managing equipment and materials.
- Social Perceptiveness - Understanding people's reactions.
- Active Listening - Listening to others, not interrupting, and asking good questions.
- Reading Comprehension - Reading work-related information.
- Speaking - Talking to others.
- Learning Strategies - Using the best training or teaching strategies for learning new things.
- Coordination - Changing what is done based on other people's actions.
- Negotiation - Bringing people together to solve differences.
- Equipment Selection - Deciding what kind of tools and equipment are needed to do a job.
- Troubleshooting - Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
- Time Management - Managing your time and the time of other people.
- Near Vision - Seeing details up close.
- Written Comprehension - Reading and understanding what is written.
- Explosive Strength - Jumping, sprinting, or throwing something.
- Reaction Time - Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
- Trunk Strength - Using your lower back and stomach.
- Auditory Attention - Paying attention to one sound while there are other distracting sounds.
- Written Expression - Communicating by writing.
- Mathematical Reasoning - Choosing the right type of math to solve a problem.
- Selective Attention - Paying attention to something without being distracted.
- Static Strength - Lifting, pushing, pulling, or carrying.
- Wrist-Finger Speed - Making fast, simple, repeated movements of your fingers, hands, and wrists.
- Sound Localization - Noticing the direction that a sound came from.
- Gross Body Coordination - Moving your arms, legs, and mid-section together while your whole body is moving.
- Speed of Closure - Quickly knowing what you are looking at.
- Speed of Limb Movement - Quickly moving your arms and legs.
- Speech Recognition - Recognizing spoken words.
- Extent Flexibility - Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
- Information Ordering - Ordering or arranging things.
- Gross Body Equilibrium - Keeping your balance or staying upright.
- Perceptual Speed - Quickly comparing groups of letters, numbers, pictures, or other things.
- Fluency of Ideas - Coming up with lots of ideas.
- Hearing Sensitivity - Telling the difference between sounds.
- Deductive Reasoning - Using rules to solve problems.
- Speech Clarity - Speaking clearly.
- Dynamic Flexibility - Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
- Oral Expression - Communicating by speaking.
- Multilimb Coordination - Using your arms and/or legs together while sitting, standing, or lying down.
- Depth Perception - Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
- Category Flexibility - Grouping things in different ways.
- Visualization - Imagining how something will look after it is moved around or changed.
- Originality - Creating new and original ideas.
- Arm-Hand Steadiness - Keeping your arm or hand steady.
- Stamina - Exercising for a long time without getting out of breath.
- Problem Sensitivity - Noticing when problems happen.
- Far Vision - Seeing details that are far away.
- Visual Color Discrimination - Noticing the difference between colors, including shades and brightness.
- Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.
- Control Precision - Quickly changing the controls of a machine, car, truck or boat.
- Peripheral Vision - Seeing something to your side when your are looking ahead.
- Number Facility - Adding, subtracting, multiplying, or dividing.
- Time Sharing - Doing two or more things at the same time.
- Rate Control - Changing when and how fast you move based on how something else is moving.
- Dynamic Strength - Exercising for a long time without your muscles getting tired.
- Manual Dexterity - Holding or moving items with your hands.
- Oral Comprehension - Listening and understanding what people say.
- Flexibility of Closure - Seeing hidden patterns.
- Finger Dexterity - Putting together small parts with your fingers.
- Night Vision - Seeing at night or under low light.
- Spatial Orientation - Knowing where things are around you.
- Memorization - Remembering words, numbers, pictures, or steps.
- Response Orientation - Quickly deciding if you should move your hand, foot, or other body part.
- Glare Sensitivity - Seeing something even if there is a glare or very bright light.
Average Education Attained
Highest level of education earned by people in this career.
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Content sourced from United States Department of Labor Employment and Training Administration ("DOLETA") and the Minnesota Department of Employment & Economic Development ("DEED")