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Gambling Surveillance Officers and Gambling Investigators
Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Investigate potential threats to gambling assets such as money, chips, and gambling equipment. Act as oversight and security agent for management and customers.
Also Known As:
Casino Enforcement Agent
Gaming Investigator
Security Officer
Surveillance Agent
Surveillance Investigator
Surveillance Monitor
Surveillance Observer
Surveillance Officer
Surveillance Operator
Surveillance Technician
Wages
Annual wages for Gambling Surveillance Officers and Gambling Investigators in United States
Job Outlook
Average
New job opportunities are likely in the future
United States
2033 Projected Employment
11,300
3% Change From 2023
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Tasks you might complete in a day.
- Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
- Develop and maintain log of surveillance observations.
- Review video surveillance footage.
- Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
- Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
- Supervise or train surveillance observers.
- Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
- Develop and maintain log of surveillance observations.
- Act as oversight or security agents for management or customers.
- Develop and maintain log of surveillance observations.
- Report all violations and suspicious behaviors to supervisors, verbally or in writing.
- Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
- Review video surveillance footage.
- Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
- Supervise or train surveillance observers.
Subject areas you may need to master.
- Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
- Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
- Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Physics - Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
- Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
- Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- History and Archeology - Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
- Foreign Language - Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
- Building and Construction - Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
- Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Design - Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
- Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
- Fine Arts - Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
- Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
- Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
- Philosophy and Theology - Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
- Biology - Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
- Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Strengths you may need in this role.
- Writing - Writing things for co-workers or customers.
- Coordination - Changing what is done based on other people's actions.
- Persuasion - Talking people into changing their minds or their behavior.
- Instructing - Teaching people how to do something.
- Active Learning - Figuring out how to use new ideas or things.
- Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.
- Management of Material Resources - Managing equipment and materials.
- Systems Analysis - Figuring out how a system should work and how changes in the future will affect it.
- Management of Financial Resources - Making spending decisions and keeping track of what is spent.
- Systems Evaluation - Measuring how well a system is working and how to improve it.
- Equipment Selection - Deciding what kind of tools and equipment are needed to do a job.
- Programming - Writing computer programs.
- Service Orientation - Looking for ways to help people.
- Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.
- Management of Personnel Resources - Selecting and managing the best workers for a job.
- Equipment Maintenance - Planning and doing the basic maintenance on equipment.
- Troubleshooting - Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
- Operations Analysis - Figuring out what a product or service needs to be able to do.
- Technology Design - Making equipment and technology useful for customers.
- Installation - Installing equipment, machines, wiring, or computer programs.
- Social Perceptiveness - Understanding people's reactions.
- Active Listening - Listening to others, not interrupting, and asking good questions.
- Speaking - Talking to others.
- Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.
- Negotiation - Bringing people together to solve differences.
- Science - Using scientific rules and strategies to solve problems.
- Mathematics - Using math to solve problems.
- Reading Comprehension - Reading work-related information.
- Learning Strategies - Using the best training or teaching strategies for learning new things.
- Repairing - Repairing machines or systems using the right tools.
- Quality Control Analysis - Testing how well a product or service works.
- Time Management - Managing your time and the time of other people.
- Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.
- Operations Monitoring - Watching gauges, dials, or display screens to make sure a machine is working.
- Operation and Control - Using equipment or systems.
- Speed of Closure - Quickly knowing what you are looking at.
- Flexibility of Closure - Seeing hidden patterns.
- Reaction Time - Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
- Originality - Creating new and original ideas.
- Information Ordering - Ordering or arranging things.
- Problem Sensitivity - Noticing when problems happen.
- Gross Body Equilibrium - Keeping your balance or staying upright.
- Mathematical Reasoning - Choosing the right type of math to solve a problem.
- Spatial Orientation - Knowing where things are around you.
- Night Vision - Seeing at night or under low light.
- Hearing Sensitivity - Telling the difference between sounds.
- Sound Localization - Noticing the direction that a sound came from.
- Speech Recognition - Recognizing spoken words.
- Perceptual Speed - Quickly comparing groups of letters, numbers, pictures, or other things.
- Arm-Hand Steadiness - Keeping your arm or hand steady.
- Response Orientation - Quickly deciding if you should move your hand, foot, or other body part.
- Trunk Strength - Using your lower back and stomach.
- Stamina - Exercising for a long time without getting out of breath.
- Manual Dexterity - Holding or moving items with your hands.
- Multilimb Coordination - Using your arms and/or legs together while sitting, standing, or lying down.
- Speed of Limb Movement - Quickly moving your arms and legs.
- Dynamic Flexibility - Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
- Far Vision - Seeing details that are far away.
- Written Expression - Communicating by writing.
- Written Comprehension - Reading and understanding what is written.
- Near Vision - Seeing details up close.
- Selective Attention - Paying attention to something without being distracted.
- Visualization - Imagining how something will look after it is moved around or changed.
- Speech Clarity - Speaking clearly.
- Oral Expression - Communicating by speaking.
- Control Precision - Quickly changing the controls of a machine, car, truck or boat.
- Static Strength - Lifting, pushing, pulling, or carrying.
- Wrist-Finger Speed - Making fast, simple, repeated movements of your fingers, hands, and wrists.
- Extent Flexibility - Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
- Explosive Strength - Jumping, sprinting, or throwing something.
- Finger Dexterity - Putting together small parts with your fingers.
- Oral Comprehension - Listening and understanding what people say.
- Deductive Reasoning - Using rules to solve problems.
- Fluency of Ideas - Coming up with lots of ideas.
- Category Flexibility - Grouping things in different ways.
- Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.
- Gross Body Coordination - Moving your arms, legs, and mid-section together while your whole body is moving.
- Memorization - Remembering words, numbers, pictures, or steps.
- Visual Color Discrimination - Noticing the difference between colors, including shades and brightness.
- Peripheral Vision - Seeing something to your side when your are looking ahead.
- Depth Perception - Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
- Glare Sensitivity - Seeing something even if there is a glare or very bright light.
- Auditory Attention - Paying attention to one sound while there are other distracting sounds.
- Number Facility - Adding, subtracting, multiplying, or dividing.
- Dynamic Strength - Exercising for a long time without your muscles getting tired.
- Rate Control - Changing when and how fast you move based on how something else is moving.
- Time Sharing - Doing two or more things at the same time.
Average Education Attained
Highest level of education earned by people in this career.
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Content sourced from United States Department of Labor Employment and Training Administration ("DOLETA") and the Minnesota Department of Employment & Economic Development ("DEED")