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Baggage Porters and Bellhops
Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.
Also Known As:
Bell Captain
Bell Person
Bellhop
Bellman
Bellperson
Doorman
Ground Support Agent
Sky Cap
Skycap
Valet
Wages
Annual wages for Baggage Porters and Bellhops in United States
Job Outlook
Below Average
New job opportunities are less likely in the future
United States
2033 Projected Employment
29,600
1% Change From 2023
Explore Baggage Porters and Bellhops video
Tasks you might complete in a day.
- Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
- Complete baggage insurance forms.
- Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
- Receive and mark baggage by completing and attaching claim checks.
- Greet incoming guests and escort them to their rooms.
- Explain the operation of room features, such as locks, ventilation systems, and televisions.
- Greet incoming guests and escort them to their rooms.
- Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
- Assist travelers and guests with disabilities.
- Page guests in hotel lobbies, dining rooms, or other areas.
- Deliver messages and room service orders, and run errands for guests.
- Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.
- Pick up and return items for laundry and valet service.
- Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
- Maintain clean lobbies or entrance areas for travelers or guests.
- Compute and complete charge slips for services rendered and maintain records.
- Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
- Transport guests about premises and local areas, or arrange for transportation.
- Act as part of the security team at transportation terminals, hotels, or similar establishments.
Subject areas you may need to master.
- Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
- Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
- Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Design - Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
- Physics - Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
- Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Building and Construction - Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
- Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
- Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
- Philosophy and Theology - Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
- Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Foreign Language - Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
- History and Archeology - Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
- Biology - Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
- Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
- Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
- Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Fine Arts - Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
- Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Strengths you may need in this role.
- Quality Control Analysis - Testing how well a product or service works.
- Repairing - Repairing machines or systems using the right tools.
- Management of Material Resources - Managing equipment and materials.
- Speaking - Talking to others.
- Mathematics - Using math to solve problems.
- Science - Using scientific rules and strategies to solve problems.
- Operation and Control - Using equipment or systems.
- Management of Financial Resources - Making spending decisions and keeping track of what is spent.
- Systems Analysis - Figuring out how a system should work and how changes in the future will affect it.
- Active Learning - Figuring out how to use new ideas or things.
- Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.
- Instructing - Teaching people how to do something.
- Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.
- Social Perceptiveness - Understanding people's reactions.
- Installation - Installing equipment, machines, wiring, or computer programs.
- Operations Monitoring - Watching gauges, dials, or display screens to make sure a machine is working.
- Equipment Maintenance - Planning and doing the basic maintenance on equipment.
- Time Management - Managing your time and the time of other people.
- Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.
- Troubleshooting - Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
- Management of Personnel Resources - Selecting and managing the best workers for a job.
- Systems Evaluation - Measuring how well a system is working and how to improve it.
- Persuasion - Talking people into changing their minds or their behavior.
- Programming - Writing computer programs.
- Service Orientation - Looking for ways to help people.
- Reading Comprehension - Reading work-related information.
- Active Listening - Listening to others, not interrupting, and asking good questions.
- Writing - Writing things for co-workers or customers.
- Coordination - Changing what is done based on other people's actions.
- Equipment Selection - Deciding what kind of tools and equipment are needed to do a job.
- Learning Strategies - Using the best training or teaching strategies for learning new things.
- Negotiation - Bringing people together to solve differences.
- Operations Analysis - Figuring out what a product or service needs to be able to do.
- Technology Design - Making equipment and technology useful for customers.
- Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.
- Rate Control - Changing when and how fast you move based on how something else is moving.
- Wrist-Finger Speed - Making fast, simple, repeated movements of your fingers, hands, and wrists.
- Dynamic Strength - Exercising for a long time without your muscles getting tired.
- Gross Body Coordination - Moving your arms, legs, and mid-section together while your whole body is moving.
- Deductive Reasoning - Using rules to solve problems.
- Oral Comprehension - Listening and understanding what people say.
- Visual Color Discrimination - Noticing the difference between colors, including shades and brightness.
- Oral Expression - Communicating by speaking.
- Night Vision - Seeing at night or under low light.
- Glare Sensitivity - Seeing something even if there is a glare or very bright light.
- Sound Localization - Noticing the direction that a sound came from.
- Selective Attention - Paying attention to something without being distracted.
- Speech Recognition - Recognizing spoken words.
- Arm-Hand Steadiness - Keeping your arm or hand steady.
- Manual Dexterity - Holding or moving items with your hands.
- Near Vision - Seeing details up close.
- Written Expression - Communicating by writing.
- Visualization - Imagining how something will look after it is moved around or changed.
- Time Sharing - Doing two or more things at the same time.
- Static Strength - Lifting, pushing, pulling, or carrying.
- Extent Flexibility - Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
- Dynamic Flexibility - Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
- Finger Dexterity - Putting together small parts with your fingers.
- Control Precision - Quickly changing the controls of a machine, car, truck or boat.
- Response Orientation - Quickly deciding if you should move your hand, foot, or other body part.
- Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.
- Category Flexibility - Grouping things in different ways.
- Number Facility - Adding, subtracting, multiplying, or dividing.
- Fluency of Ideas - Coming up with lots of ideas.
- Depth Perception - Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
- Mathematical Reasoning - Choosing the right type of math to solve a problem.
- Far Vision - Seeing details that are far away.
- Auditory Attention - Paying attention to one sound while there are other distracting sounds.
- Hearing Sensitivity - Telling the difference between sounds.
- Spatial Orientation - Knowing where things are around you.
- Flexibility of Closure - Seeing hidden patterns.
- Reaction Time - Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
- Speed of Limb Movement - Quickly moving your arms and legs.
- Explosive Strength - Jumping, sprinting, or throwing something.
- Trunk Strength - Using your lower back and stomach.
- Stamina - Exercising for a long time without getting out of breath.
- Gross Body Equilibrium - Keeping your balance or staying upright.
- Multilimb Coordination - Using your arms and/or legs together while sitting, standing, or lying down.
- Originality - Creating new and original ideas.
- Problem Sensitivity - Noticing when problems happen.
- Information Ordering - Ordering or arranging things.
- Peripheral Vision - Seeing something to your side when your are looking ahead.
- Memorization - Remembering words, numbers, pictures, or steps.
- Written Comprehension - Reading and understanding what is written.
- Speech Clarity - Speaking clearly.
- Speed of Closure - Quickly knowing what you are looking at.
- Perceptual Speed - Quickly comparing groups of letters, numbers, pictures, or other things.
Average Education Attained
Highest level of education earned by people in this career.
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Content sourced from United States Department of Labor Employment and Training Administration ("DOLETA") and the Minnesota Department of Employment & Economic Development ("DEED")