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Interviewers, Except Eligibility and Loan
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
Also Known As:
Admissions Clerk
Admissions Representative
Admitting Representative
Data Collection Assistant
Interviewer
Market Research Interviewer
Registration Clerk
Research Interviewer
Survey Interviewer
Telephone Interviewer
Wages
Annual wages for Interviewers, Except Eligibility and Loan in United States
Job Outlook
Below Average
New job opportunities are less likely in the future
United States
2033 Projected Employment
152,500
-10% Change From 2023
Explore Interviewers, Except Eligibility and Loan video
Tasks you might complete in a day.
- Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
- Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
- Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
- Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.
- Locate and list addresses and households.
- Supervise or train other staff members.
- Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
- Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
- Meet with supervisor daily to submit completed assignments and discuss progress.
- Assist individuals in filling out applications or questionnaires.
- Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.
- Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
- Compile, record, and code results or data from interview or survey, using computer or specified form.
- Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.
- Prepare reports to provide answers in response to specific problems.
- Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
- Compile, record, and code results or data from interview or survey, using computer or specified form.
- Review data obtained from interview for completeness and accuracy.
- Identify and report problems in obtaining valid data.
Subject areas you may need to master.
- Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
- Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Building and Construction - Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
- Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- Physics - Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
- Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
- Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
- Philosophy and Theology - Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
- Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Foreign Language - Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
- Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
- Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
- Fine Arts - Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
- Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- History and Archeology - Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Design - Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
- Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Biology - Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
- Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
- Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
- Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
- Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Strengths you may need in this role.
- Reading Comprehension - Reading work-related information.
- Installation - Installing equipment, machines, wiring, or computer programs.
- Programming - Writing computer programs.
- Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.
- Operations Monitoring - Watching gauges, dials, or display screens to make sure a machine is working.
- Time Management - Managing your time and the time of other people.
- Management of Financial Resources - Making spending decisions and keeping track of what is spent.
- Management of Material Resources - Managing equipment and materials.
- Active Listening - Listening to others, not interrupting, and asking good questions.
- Speaking - Talking to others.
- Science - Using scientific rules and strategies to solve problems.
- Mathematics - Using math to solve problems.
- Social Perceptiveness - Understanding people's reactions.
- Coordination - Changing what is done based on other people's actions.
- Persuasion - Talking people into changing their minds or their behavior.
- Negotiation - Bringing people together to solve differences.
- Troubleshooting - Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
- Systems Analysis - Figuring out how a system should work and how changes in the future will affect it.
- Systems Evaluation - Measuring how well a system is working and how to improve it.
- Repairing - Repairing machines or systems using the right tools.
- Management of Personnel Resources - Selecting and managing the best workers for a job.
- Active Learning - Figuring out how to use new ideas or things.
- Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.
- Writing - Writing things for co-workers or customers.
- Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.
- Learning Strategies - Using the best training or teaching strategies for learning new things.
- Equipment Maintenance - Planning and doing the basic maintenance on equipment.
- Instructing - Teaching people how to do something.
- Service Orientation - Looking for ways to help people.
- Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.
- Operations Analysis - Figuring out what a product or service needs to be able to do.
- Technology Design - Making equipment and technology useful for customers.
- Equipment Selection - Deciding what kind of tools and equipment are needed to do a job.
- Operation and Control - Using equipment or systems.
- Quality Control Analysis - Testing how well a product or service works.
- Multilimb Coordination - Using your arms and/or legs together while sitting, standing, or lying down.
- Rate Control - Changing when and how fast you move based on how something else is moving.
- Stamina - Exercising for a long time without getting out of breath.
- Manual Dexterity - Holding or moving items with your hands.
- Written Comprehension - Reading and understanding what is written.
- Response Orientation - Quickly deciding if you should move your hand, foot, or other body part.
- Trunk Strength - Using your lower back and stomach.
- Originality - Creating new and original ideas.
- Information Ordering - Ordering or arranging things.
- Perceptual Speed - Quickly comparing groups of letters, numbers, pictures, or other things.
- Auditory Attention - Paying attention to one sound while there are other distracting sounds.
- Gross Body Coordination - Moving your arms, legs, and mid-section together while your whole body is moving.
- Night Vision - Seeing at night or under low light.
- Peripheral Vision - Seeing something to your side when your are looking ahead.
- Control Precision - Quickly changing the controls of a machine, car, truck or boat.
- Spatial Orientation - Knowing where things are around you.
- Arm-Hand Steadiness - Keeping your arm or hand steady.
- Reaction Time - Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
- Extent Flexibility - Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
- Gross Body Equilibrium - Keeping your balance or staying upright.
- Near Vision - Seeing details up close.
- Speech Recognition - Recognizing spoken words.
- Explosive Strength - Jumping, sprinting, or throwing something.
- Problem Sensitivity - Noticing when problems happen.
- Time Sharing - Doing two or more things at the same time.
- Wrist-Finger Speed - Making fast, simple, repeated movements of your fingers, hands, and wrists.
- Flexibility of Closure - Seeing hidden patterns.
- Selective Attention - Paying attention to something without being distracted.
- Oral Expression - Communicating by speaking.
- Speed of Closure - Quickly knowing what you are looking at.
- Fluency of Ideas - Coming up with lots of ideas.
- Sound Localization - Noticing the direction that a sound came from.
- Speech Clarity - Speaking clearly.
- Dynamic Flexibility - Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
- Visual Color Discrimination - Noticing the difference between colors, including shades and brightness.
- Static Strength - Lifting, pushing, pulling, or carrying.
- Written Expression - Communicating by writing.
- Category Flexibility - Grouping things in different ways.
- Visualization - Imagining how something will look after it is moved around or changed.
- Finger Dexterity - Putting together small parts with your fingers.
- Speed of Limb Movement - Quickly moving your arms and legs.
- Oral Comprehension - Listening and understanding what people say.
- Deductive Reasoning - Using rules to solve problems.
- Dynamic Strength - Exercising for a long time without your muscles getting tired.
- Mathematical Reasoning - Choosing the right type of math to solve a problem.
- Glare Sensitivity - Seeing something even if there is a glare or very bright light.
- Far Vision - Seeing details that are far away.
- Depth Perception - Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
- Memorization - Remembering words, numbers, pictures, or steps.
- Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.
- Number Facility - Adding, subtracting, multiplying, or dividing.
- Hearing Sensitivity - Telling the difference between sounds.
Average Education Attained
Highest level of education earned by people in this career.
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Content sourced from United States Department of Labor Employment and Training Administration ("DOLETA") and the Minnesota Department of Employment & Economic Development ("DEED")