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Quality Control Systems Managers
Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.
Also Known As:
Product Quality Director
Quality Assurance Director (QA Director)
Quality Assurance Manager (QA Manager)
Quality Control Manager (QC Manager)
Quality Control Supervisor (QC Supervisor)
Quality Director
Quality Manager
Quality Systems Director
Quality and Food Safety Manager
Quality and Process Improvement Manager
Wages
Annual wages for Quality Control Systems Managers in United States
Job Outlook
Average
New job opportunities are likely in the future
United States
2033 Projected Employment
236,700
3% Change From 2023
Explore Quality Control Systems Managers video
Tasks you might complete in a day.
- Collect and analyze production samples to evaluate quality.
- Stop production if serious product defects are present.
- Review and update standard operating procedures or quality assurance manuals.
- Monitor development of new products to help identify possible problems for mass production.
- Create and implement inspection and testing criteria or procedures.
- Coordinate the selection and implementation of quality control equipment, such as inspection gauges.
- Audit and inspect subcontractor facilities including external laboratories.
- Participate in the development of product specifications.
- Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
- Direct product testing activities throughout production cycles.
- Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
- Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
- Evaluate new testing and sampling methodologies or technologies to determine usefulness.
- Instruct staff in quality control and analytical procedures.
- Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
- Identify quality problems or areas for improvement and recommend solutions.
- Create and implement inspection and testing criteria or procedures.
- Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
- Review quality documentation necessary for regulatory submissions and inspections.
- Stop production if serious product defects are present.
- Analyze quality control test results and provide feedback and interpretation to production management or staff.
- Analyze quality control test results and provide feedback and interpretation to production management or staff.
- Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
- Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
- Review and approve quality plans submitted by contractors.
- Direct the tracking of defects, test results, or other regularly reported quality control data.
- Document testing procedures, methodologies, or criteria.
- Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
- Confer with marketing and sales departments to define client requirements and expectations.
- Monitor performance of quality control systems to ensure effectiveness and efficiency.
- Generate and maintain quality control operating budgets.
- Identify quality problems or areas for improvement and recommend solutions.
Subject areas you may need to master.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
- Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
- Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
- Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
- Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
- Physics - Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
- Foreign Language - Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
- Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- Biology - Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
- Building and Construction - Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
- Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
- Fine Arts - Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
- Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Philosophy and Theology - Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
- Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
- Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Design - Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
- Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- History and Archeology - Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
- Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Strengths you may need in this role.
- Equipment Maintenance - Planning and doing the basic maintenance on equipment.
- Active Learning - Figuring out how to use new ideas or things.
- Operation and Control - Using equipment or systems.
- Time Management - Managing your time and the time of other people.
- Repairing - Repairing machines or systems using the right tools.
- Science - Using scientific rules and strategies to solve problems.
- Installation - Installing equipment, machines, wiring, or computer programs.
- Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.
- Speaking - Talking to others.
- Service Orientation - Looking for ways to help people.
- Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.
- Instructing - Teaching people how to do something.
- Systems Evaluation - Measuring how well a system is working and how to improve it.
- Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.
- Operations Analysis - Figuring out what a product or service needs to be able to do.
- Troubleshooting - Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
- Negotiation - Bringing people together to solve differences.
- Programming - Writing computer programs.
- Reading Comprehension - Reading work-related information.
- Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.
- Writing - Writing things for co-workers or customers.
- Social Perceptiveness - Understanding people's reactions.
- Technology Design - Making equipment and technology useful for customers.
- Management of Personnel Resources - Selecting and managing the best workers for a job.
- Systems Analysis - Figuring out how a system should work and how changes in the future will affect it.
- Equipment Selection - Deciding what kind of tools and equipment are needed to do a job.
- Quality Control Analysis - Testing how well a product or service works.
- Operations Monitoring - Watching gauges, dials, or display screens to make sure a machine is working.
- Active Listening - Listening to others, not interrupting, and asking good questions.
- Management of Material Resources - Managing equipment and materials.
- Coordination - Changing what is done based on other people's actions.
- Learning Strategies - Using the best training or teaching strategies for learning new things.
- Management of Financial Resources - Making spending decisions and keeping track of what is spent.
- Mathematics - Using math to solve problems.
- Persuasion - Talking people into changing their minds or their behavior.
- Auditory Attention - Paying attention to one sound while there are other distracting sounds.
- Dynamic Strength - Exercising for a long time without your muscles getting tired.
- Gross Body Equilibrium - Keeping your balance or staying upright.
- Hearing Sensitivity - Telling the difference between sounds.
- Stamina - Exercising for a long time without getting out of breath.
- Number Facility - Adding, subtracting, multiplying, or dividing.
- Finger Dexterity - Putting together small parts with your fingers.
- Perceptual Speed - Quickly comparing groups of letters, numbers, pictures, or other things.
- Deductive Reasoning - Using rules to solve problems.
- Visualization - Imagining how something will look after it is moved around or changed.
- Static Strength - Lifting, pushing, pulling, or carrying.
- Time Sharing - Doing two or more things at the same time.
- Trunk Strength - Using your lower back and stomach.
- Speech Recognition - Recognizing spoken words.
- Glare Sensitivity - Seeing something even if there is a glare or very bright light.
- Explosive Strength - Jumping, sprinting, or throwing something.
- Oral Expression - Communicating by speaking.
- Selective Attention - Paying attention to something without being distracted.
- Flexibility of Closure - Seeing hidden patterns.
- Written Comprehension - Reading and understanding what is written.
- Depth Perception - Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
- Extent Flexibility - Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
- Peripheral Vision - Seeing something to your side when your are looking ahead.
- Night Vision - Seeing at night or under low light.
- Mathematical Reasoning - Choosing the right type of math to solve a problem.
- Arm-Hand Steadiness - Keeping your arm or hand steady.
- Problem Sensitivity - Noticing when problems happen.
- Spatial Orientation - Knowing where things are around you.
- Information Ordering - Ordering or arranging things.
- Oral Comprehension - Listening and understanding what people say.
- Control Precision - Quickly changing the controls of a machine, car, truck or boat.
- Speed of Closure - Quickly knowing what you are looking at.
- Category Flexibility - Grouping things in different ways.
- Rate Control - Changing when and how fast you move based on how something else is moving.
- Response Orientation - Quickly deciding if you should move your hand, foot, or other body part.
- Dynamic Flexibility - Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
- Far Vision - Seeing details that are far away.
- Sound Localization - Noticing the direction that a sound came from.
- Speech Clarity - Speaking clearly.
- Written Expression - Communicating by writing.
- Memorization - Remembering words, numbers, pictures, or steps.
- Near Vision - Seeing details up close.
- Visual Color Discrimination - Noticing the difference between colors, including shades and brightness.
- Gross Body Coordination - Moving your arms, legs, and mid-section together while your whole body is moving.
- Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.
- Fluency of Ideas - Coming up with lots of ideas.
- Reaction Time - Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
- Speed of Limb Movement - Quickly moving your arms and legs.
- Originality - Creating new and original ideas.
- Manual Dexterity - Holding or moving items with your hands.
- Wrist-Finger Speed - Making fast, simple, repeated movements of your fingers, hands, and wrists.
- Multilimb Coordination - Using your arms and/or legs together while sitting, standing, or lying down.
Average Education Attained
Highest level of education earned by people in this career.
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Content sourced from United States Department of Labor Employment and Training Administration ("DOLETA") and the Minnesota Department of Employment & Economic Development ("DEED")