Spa Managers
Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.
Also Known As:
Massage Department Manager
Salon Manager
Spa Director
Spa Manager
Spa and Guest Experience Director
Wages
Annual wages for Spa Managers in United States
Job Outlook
Bright
New job opportunities are very likely in the future
United States
2033 Projected Employment
29,800
7% Change From 2023
Explore First Line Supervisors of Personal Service Workers video
Tasks you might complete in a day.
- Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
- Train staff in the use or sale of products, programs, or activities.
- Schedule staff or supervise scheduling.
- Assess employee performance and suggest ways to improve work.
- Sell products, services, or memberships.
- Maintain client databases.
- Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
- Plan or direct spa services and programs.
- Inventory products and order new supplies.
- Develop staff service or retail goals and guide staff in goal achievement.
- Check spa equipment to ensure proper functioning.
- Verify staff credentials, such as educational and certification requirements.
- Inventory products and order new supplies.
- Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
- Respond to customer inquiries or complaints.
- Develop or implement marketing strategies.
- Schedule guest appointments.
- Recruit, interview, or hire employees.
- Establish spa budgets and financial goals.
- Participate in continuing education classes to maintain current knowledge of industry.
- Direct facility maintenance or repair.
- Develop staff service or retail goals and guide staff in goal achievement.
- Coordinate facility schedules to maximize usage and efficiency.
Subject areas you may need to master.
- Biology - Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
- Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
- Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
- Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- Foreign Language - Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
- Fine Arts - Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
- Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
- Building and Construction - Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
- History and Archeology - Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
- Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
- Physics - Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
- Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Design - Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
- Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
- Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
- Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
- Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
- Philosophy and Theology - Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
- Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Strengths you may need in this role.
- Writing - Writing things for co-workers or customers.
- Quality Control Analysis - Testing how well a product or service works.
- Persuasion - Talking people into changing their minds or their behavior.
- Coordination - Changing what is done based on other people's actions.
- Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.
- Equipment Maintenance - Planning and doing the basic maintenance on equipment.
- Learning Strategies - Using the best training or teaching strategies for learning new things.
- Science - Using scientific rules and strategies to solve problems.
- Speaking - Talking to others.
- Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.
- Management of Personnel Resources - Selecting and managing the best workers for a job.
- Installation - Installing equipment, machines, wiring, or computer programs.
- Troubleshooting - Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
- Equipment Selection - Deciding what kind of tools and equipment are needed to do a job.
- Mathematics - Using math to solve problems.
- Management of Material Resources - Managing equipment and materials.
- Time Management - Managing your time and the time of other people.
- Operations Monitoring - Watching gauges, dials, or display screens to make sure a machine is working.
- Active Listening - Listening to others, not interrupting, and asking good questions.
- Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.
- Reading Comprehension - Reading work-related information.
- Active Learning - Figuring out how to use new ideas or things.
- Management of Financial Resources - Making spending decisions and keeping track of what is spent.
- Operations Analysis - Figuring out what a product or service needs to be able to do.
- Social Perceptiveness - Understanding people's reactions.
- Systems Evaluation - Measuring how well a system is working and how to improve it.
- Instructing - Teaching people how to do something.
- Programming - Writing computer programs.
- Repairing - Repairing machines or systems using the right tools.
- Service Orientation - Looking for ways to help people.
- Technology Design - Making equipment and technology useful for customers.
- Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.
- Systems Analysis - Figuring out how a system should work and how changes in the future will affect it.
- Negotiation - Bringing people together to solve differences.
- Operation and Control - Using equipment or systems.
- Oral Comprehension - Listening and understanding what people say.
- Number Facility - Adding, subtracting, multiplying, or dividing.
- Written Comprehension - Reading and understanding what is written.
- Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.
- Information Ordering - Ordering or arranging things.
- Oral Expression - Communicating by speaking.
- Finger Dexterity - Putting together small parts with your fingers.
- Response Orientation - Quickly deciding if you should move your hand, foot, or other body part.
- Trunk Strength - Using your lower back and stomach.
- Gross Body Equilibrium - Keeping your balance or staying upright.
- Gross Body Coordination - Moving your arms, legs, and mid-section together while your whole body is moving.
- Peripheral Vision - Seeing something to your side when your are looking ahead.
- Speech Recognition - Recognizing spoken words.
- Auditory Attention - Paying attention to one sound while there are other distracting sounds.
- Far Vision - Seeing details that are far away.
- Speed of Limb Movement - Quickly moving your arms and legs.
- Sound Localization - Noticing the direction that a sound came from.
- Deductive Reasoning - Using rules to solve problems.
- Written Expression - Communicating by writing.
- Mathematical Reasoning - Choosing the right type of math to solve a problem.
- Fluency of Ideas - Coming up with lots of ideas.
- Category Flexibility - Grouping things in different ways.
- Problem Sensitivity - Noticing when problems happen.
- Memorization - Remembering words, numbers, pictures, or steps.
- Selective Attention - Paying attention to something without being distracted.
- Explosive Strength - Jumping, sprinting, or throwing something.
- Wrist-Finger Speed - Making fast, simple, repeated movements of your fingers, hands, and wrists.
- Visual Color Discrimination - Noticing the difference between colors, including shades and brightness.
- Reaction Time - Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
- Multilimb Coordination - Using your arms and/or legs together while sitting, standing, or lying down.
- Rate Control - Changing when and how fast you move based on how something else is moving.
- Near Vision - Seeing details up close.
- Perceptual Speed - Quickly comparing groups of letters, numbers, pictures, or other things.
- Spatial Orientation - Knowing where things are around you.
- Flexibility of Closure - Seeing hidden patterns.
- Visualization - Imagining how something will look after it is moved around or changed.
- Originality - Creating new and original ideas.
- Manual Dexterity - Holding or moving items with your hands.
- Extent Flexibility - Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
- Hearing Sensitivity - Telling the difference between sounds.
- Dynamic Strength - Exercising for a long time without your muscles getting tired.
- Stamina - Exercising for a long time without getting out of breath.
- Depth Perception - Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
- Speech Clarity - Speaking clearly.
- Control Precision - Quickly changing the controls of a machine, car, truck or boat.
- Dynamic Flexibility - Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
- Night Vision - Seeing at night or under low light.
- Static Strength - Lifting, pushing, pulling, or carrying.
- Arm-Hand Steadiness - Keeping your arm or hand steady.
- Speed of Closure - Quickly knowing what you are looking at.
- Time Sharing - Doing two or more things at the same time.
- Glare Sensitivity - Seeing something even if there is a glare or very bright light.
Average Education Attained
Highest level of education earned by people in this career.
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Content sourced from United States Department of Labor Employment and Training Administration ("DOLETA") and the Minnesota Department of Employment & Economic Development ("DEED")